Return Policy
Falistina Return & Exchange Policy
At Falistina, we value your satisfaction and strive to deliver premium modest wear with care and precision. If you are not entirely satisfied with your purchase, we're here to help.
✅ Eligibility for Return/Exchange:
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You may request a return or exchange within 5 days of receiving your order.
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Products must be unused, unwashed, and in original packaging with tags intact.
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Customized or altered garments are not eligible for return or exchange.
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Hijabs, niqabs, and innerwear are not returnable for hygiene reasons.
🔁 Return Process:
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Email us at info.dresswithpride@gmail.com or WhatsApp +91 9934585974 with your order ID and reason for return.
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Once approved, you will be required to ship the item back at your own expense.
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After we receive and inspect the item, we will initiate an exchange or store credit as per your preference.
⚠️ Refunds:
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We currently do not offer monetary refunds.
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You may opt for an exchange or a credit coupon for future use.
📦 Damaged or Incorrect Items:
If you receive a damaged or wrong item, please notify us within 48 hours with clear photos. We’ll ensure a replacement or appropriate resolution at no extra cost.
