Terms & Conditions

Terms & Conditions

Effective Date: 17th July 2025
Welcome to Falistina!

By accessing and using this website (www.falistina.com), you agree to comply with the following terms and conditions. Please read them carefully before placing any order. If you do not agree, please refrain from using our services.

1. General Information

Filastina is a modest fashion brand offering abayas, thobes, and Islamic wear. These Terms & Conditions govern your use of our website and the purchase of products from us.

2. Eligibility

To make a purchase, you must be:

• At least 18 years old, or have parental consent.

• Legally capable of entering into binding contracts under applicable laws.

3. Product Information

We strive to display accurate product descriptions, images, and availability. However:

• Colors may slightly vary due to screen settings.

• Sizes are approximate; please consult the size chart before ordering.

• Stock availability is subject to change without notice.

4. Orders & Payments

• All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel an order at our discretion.

• Prices are listed in INR and may include or exclude taxes, depending on location.

• Secure payment options include UPI, bank transfer, debit/credit cards, and cash-on-delivery (where available).

5. Shipping & Delivery

• Domestic and international shipping options are available. Charges and timelines vary based on location.

• Delays due to customs, holidays, or courier issues are not our responsibility.

• Risk passes to you upon delivery.

6. Returns & Refunds

• Refunds are eligible only for defective or wrong items.

• Requests must be made within 3 days of receiving the product.

• Products must be unused, unwashed, and in original condition.

• Custom-sized or sale items are non-refundable.

• Return shipping costs are borne by the customer unless the product is faulty.

7. Intellectual Property

All content on our website, including logos, designs, images, and text, is the property of Filastina. Unauthorized use or reproduction is strictly prohibited.

8. Privacy Policy

We respect your privacy and handle personal data according to our Privacy Policy. By using our website, you consent to such processing.

9. Limitation of Liability

Filastina will not be liable for:

• Any indirect or consequential losses.

• Delays or failures due to external factors beyond our control.

10. Modifications

We reserve the right to update or modify these terms at any time. Continued use of the website implies acceptance of the revised terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bhagalpur, Bihar, India.

Contact Us
For any questions, email us at: info.dresswithpride@gmail.com
WhatsApp: +91 99345 85974